REFUND POLICY
REFUND POLICY
Thank you for shopping at Beauty Bliss! We strive to ensure your satisfaction with our products. If you’re not completely happy with your purchase, please review our refund policy below.
Return Eligibility
- Time Frame: You may return items within 30 days of the purchase date.
- Condition: Items must be unused, unopened, and in their original packaging. We cannot accept returns for items that have been opened or used for hygiene reasons.
- Proof of Purchase: A receipt or proof of purchase is required for all returns.
Non-Returnable Items
- Gift cards
- Sale items (unless specified)
- Items marked as final sale
How to Initiate a Return
- Contact Us: Email our customer service team at customer.service@beautybliss.com with your order number and reason for return.
- Return Instructions: We will provide you with a return authorization and instructions on how to send the items back to us.
Refund Process
- Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method within 5-10 business days.
Shipping Costs
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund amount.
Exchanges
If you’d like to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.
Questions?
If you have any questions or need further assistance, please contact our customer service team at customer.service jancastillo2009@outlook.com
Thank you for choosing Beauty Bliss! We appreciate your understanding and support.